We are pleased to share the following testimonials regarding our customer service.
February 2012
On Thursday morning I stepped into an ice cold shower. The water heater had died. I searched Angies list and found Mike and Hessian plumbing. In less than 24 hours my wife and I had hot water again!! The technician arrived on time, layed down drop cloths and promptly started work. He was courteous, patient with my questions, and very professional. In no time at all the heater was up and running, and there wasn't a speck of dirt or debris left behind. I am extremely pleased with Mike, his staff, and the entire experience!! JOB WELL DONE!!! Thank you!!
- Brent S., Eagan, MN
December 2011
I called Hessian Plumbing because they were referred to me by my usual plumber because I had a mystery leak going on. I took the referral because I had seen Hessian Plumbing on Angie's List recently and knew my regular plumber had referred an excellent company. The mystery leak was water in a bedroom, with no obvious sign of how it had gotten there. Hessian Plumbing was experienced with these mysteries and they checked out every pipe, shower, and drain inside and outside that could possibly cause the issue and came up with what I believe to be the correct diagnosis. Because it turns out not to be an actual plumbing problem, Hessian recommeded the type of company I needed to call. Their rep was very professional, very thorough, and even found a hidden outdoor shut-off valve that hadn't been discovered in the ten years we'd lived in the house.
- Cheryl O., Burnsville, MN
December 2011
Mike & Shane,
I finally have an opportunity to thank you guys for your excellent service and communication. We didn't have time to enjoy our new water heater much as we are now visiting my folks for holidays. As far as I know, it appears to be a great choice for us and hope to last. Thanks to your effort and recommendation to our unique tight space situation. I'm very happy. Kids are even happier not having to wash in cold water :) Thank you.
Your company will be my first choice for all my plumbings.
Happy holidays!!!
- Tanitta L., Eagan, MN
December 2011
We earned the 2011 Super Service Award from Angie's List. The award reflects consistent high levels of customer service. Check our reviews at AngiesList.com. View 2011 Press Release.
November 2011
We loved them and will call them back again for another plumbing service that we have. They were right on time and were extremely helpful on the phone even before they came out. He was making all sorts of suggestions for things I might try.
- Molly M., Burnsville, MN
October 2011
For 22 years Hessian Plumbing has been delivering outstanding service for
all our home plumbing needs. As we have an older home that needs
maintenance, I am at ease knowing I can rely on Hessian Plumbing. Their
timely, kind and professional service is greatly appreciated. I would
highly recommend Hessian Plumbing as they will provide you with remarkable
service.
- Jan K., Eagan, MN
July 2011
The technician installed a kitchen sink attaching the garbage disposer, hooking up the dishwasher and putting in all new plumbing. He was very skilled, worked fast and did a good job. He also fixed the leak in an outdoor spigot while he was here. We are very happy with the work that Hessian Plumbing does. They are friendly, reliable and their pricing is very fair. We have used them in the past and will call them anytime we have a plumbing problem.
- Richard N., Eagan, MN
June 2011
Toilet flange was replaced and toilet installed. Quick callback for initial estimate. On time for appointment and very professional.Very good experience. Would definitely use them again.
- Brian E., Vadnais Heights, MN
May 2011
The company correctly diagnosed the problem on the telephone so right away that made me feel comfortable about that he knew what he was doing and then he was able to send a guy over that day to have it fixed. I originally called at 8 a.m. and the problem was resolved by noon. The water pressure was perfect after that. He also called and followed up after the appointment to make sure I was satisfied with the service which I thought was professional. They stuck to their estimate. I will use them again.
- Wade M., Rosemount, MN
May 2011
Had water draining from the side copper pipe on my water heater. Called and got a call back within 10 minutes. Someone was out within 45 minutes to check out the water heater and diagnose the problem. Water heater was repaired and is working fine now. This is a minor thing but one that drives me crazy when it's not done....the plumber even turned off the lights in the basement when he was done! Great experience.
- Pat K., Farmington, MN
May 2011
I had no hot water, it appeared my heater was not working. I checked the circuit breaker and all was good. I emailed Mike on a Sunday and he responded by email the same day. He suggested I try the "red" re-set button and told me where to find it. That was the problem! I'm so thankful he suggested this and was the consummate professional to not install a new heater when it was an easily solved problem. Excellent experience.
- Pat K., Farmington, MN
January 2011
I have used him twice: once for water heater install and another for a softener install. Very pleased with the service. Very friendly. I would definitely use again.
- Roger O., Lakeville, MN
November 2010
Installed New Dishwasher and repaired leaking shut-off valve under sink. Did exactly what was promised... quickly and efficiently. Plumber was professional and polite. Response to initial call was prompt.
- Mark U., Mendota Heights, MN
January 2010
My water heater went out on us. I called Mike and he was very helpful on the phone and described to me what the problem was and helped us get it covered under warranty. I just had to pay for labor. Excellent experience, here on time and finished on time as promised. Very pleasant to deal with.
- Jonathan N., Apple Valley, MN